Help Center

1. How to place an order in ms4mesos.com?

Please follow the below steps:

1). Visit ms4mesos.com, choose maplestory products: 

Maplestory Mesos

Maplestory Items

Maplestory Accounts

Maplestory Nexon Cash

 

then choose your server and amount your need.

2). Click buy ,fill the information of the player which you list in the transfer market:

3). choose the payment method you can do. Then submit the order;

4). Then pay for the order, please keep the order number which showed in our site;

5). After you paid, please come to the livechat in the site, the operator will help you to complete the order:)

 

2. How long can I get my kamas after order?

Every customer praise our fast delivery because of the full stock in our site. It will take about 5- 10 mins if we have enough stock:).

 

3. How to trade kamas?

After you listed the player and fill the information of the player, we will according the information, to find it, then buy it, the kamas will appear in your account:)

 

4.What is kind of confirmation you should do?

For online orders, we may need some simple confirmation before delivery that we can deliver goods to the correct player and paypal account holder. Confirmation would take by phone call or paypal email or some cards screenshot. Different with your order information by our system.But our agent will help you to go through it quickly and smoothly.

 

5.What is a pending e-check, and why do I need to wait for it to clear?

A pending e-check is a type of payment option available to Paypal. Paypal always need about 5-8 business days to process it.We can cancel the payment before the processing. Once your payment has been completed,you will get an email from paypal,then we will deliver it to you as soon as possible.

 

6.What security precautions are taken to protect my personal information?

Our sites take the protection of our clients personal information very seriously. We never used the information to do any illegal things, just keep the information in our system which no one can check it without our permission.since our operation runs 24/7 without closing, so that we are vigilant. Additionally, the information submitted will never be disclosed to any third party.

 

7.What is our refund policy?

Our sites respect our customer's opinion, if you want to get a refund before delivery, please contact our Live Help, they will do your refund immediately!

 

8.Others?

Any more questions ,please contact our livechat operators. It is our pleasure to help you:)

Contact Us

  • 24/7 Email Support

    [email protected]

  • Skype ID

    For Game Currency : coolyou8
    Buyer Complaints :[email protected] (For any dispute email, we'll reply within 24 hrs)

Kindly Reminder

Possible account termination when using illegal leveling or illegally obtained gold.

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